Niagara Falls Memorial Medical Center has announced that Vicki Landes, RN, BSN, will serve as director of the medical center's new health home.
Landes' background encompasses more than 14 years of experience in the case management field. She formerly served as director of clinical service at Fidelis Care New York where she was responsible for designing, implementing and directing all case management and quality assurance activity functions for the health plan on a statewide basis.
Landes earned a Bachelor of Science in Nursing degree from SUNY at Brockport in 1994. She is presently working to complete a Master's in Business Administration at Medaille College.
In announcing Landes' appointment, Sheila Kee, executive vice president and chief operating officer, said: "We are very proud to have Vicki lead the Niagara Falls Memorial Medical Center Health Home. The health home is a new model of care that we believe will revolutionize health care delivery."
Under the health home model of care, each Medicaid enrollee is assigned a single care manager who is responsible for the overall management and coordination of the patient's care. The health home will promote patient participation in wellness activities, encourage family support and connect individuals to social services and community supports.
"Ms. Landes has the experience, energy and dedication to build a health home that provides the highest quality care management services to complex Medicaid patients of all ages who suffer from mental illness, multiple chronic diseases or addiction," Kee said. "Working in concert with the Niagara Health Home's network of Niagara County-based physicians and behavioral health, social services and community agencies, Ms. Landes will lead efforts to connect at-risk individuals to care while reducing the number of hospitalizations and emergency room visits.
"We are particularly impressed with Vicki's knowledge of how care management can lead to better outcomes for the individual and improve the overall quality of care. Niagara Falls Memorial and the entire Niagara Health Home team warmly welcome Vicki Landes and wish her the very best in her new role."
Pictured is Vicki Landes