New Facebook account created to ensure Spanish-speaking New Yorkers have access to important information and updates; follows new Twitter account
The New York State Department of Labor announced the launch of a new Facebook account to expand accessibility for Spanish-speaking New Yorkers. This follows DOL’s recent addition of a new Twitter account geared toward improved accessibility for Hispanic New Yorkers. Spanish-speaking residents can “Follow” the New York State Department of Labor en Espanol page on Facebook to receive information on job and training opportunities, worker rights and protections, unemployment insurance (UI), immigration policies, and other important employment resources. This page will also provide COVID-19 updates and information, as well as New York state programs and resources directed toward Spanish-speaking workers and families.
NYSDOL stated, “These new, more accessible social media pages will help ensure all New Yorkers have access to the information they need.”
Commissioner Roberta Reardon said, “We’ve been dealing with a series of fast-paced challenges over the last few years, and social media is an essential tool to keep New Yorkers updated in real time. The addition of these more accessible social media resources will ensure all New Yorkers are kept up to date on how the Department of Labor can help them.”
NYSDOL documents are available in 11 languages, and NYSDOL’s website chatbot currently communicates with New Yorkers in nine different languages. When administering the $2.1 billion Excluded Workers Fund in August 2021, NYSDOL launched a state-of-the-art application to enable thousands of New Yorkers to apply in 13 different languages.
Learn more about language access services offered through NYSDOL. New Yorkers in need of additional language assistance can call 1-888-469-7365.