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National Fuel reminds public to 'Call Before You Dig'


Mon, Apr 11th 2022 02:55 pm

Submitted by National Fuel

April is Safe Digging Month. In recognition, National Fuel is reminding homeowners and professional contractors to “Call Before You Dig.”

Digging without knowing the approximate location of underground utilities can result in serious injuries, service disruptions and costly repairs. Before starting any landscaping, gardening or outdoor improvement projects this year, call 811, a toll-free national phone number, or visit www.call811.com. New York homeowners and contractors should call 811 at least two but not more than 10 full working days, not including the date of the call, in advance of the start of their projects.

The national 811 phone number connects callers with local One Call Centers. Operators record the excavation locations and notify National Fuel and other underground utilities. National Fuel then dispatches professional locators to mark the approximate positioning of lines for free for all callers. It’s a fast, easy way to be safe and protect those within the vicinity of the project.

“All excavation projects – even small or shallow digging home improvement projects like planting trees and shrubs, or installing a fence or mailbox, require a call,” said Karen Merkel, spokesperson for National Fuel. “Many of the pipeline leaks and emergencies we respond to each year occur when homeowners and businesses dig on their properties without knowing the location of underground utility lines. These types of accidents can be easily avoided by calling 811 before you dig – anywhere on your property.”

The Common Ground Alliance (CGA), a national association representing the utility industry and committed to saving lives and preventing damage to underground infrastructure, stated:

√ There are more than 20 million miles of underground utilities in the U.S. This figure equates to more than one football field’s length (105 yards) of buried utilities for every man, woman and child in the U.S.

√ By calling 811 before digging, the likelihood of damaging a utility line is less than 1%.

√ Thirty-six percent of homeowners who plan to dig this year for projects like landscaping, installing a fence or mailbox, or building a deck, pond or patio, will put themselves and their communities at risk by not calling 811 prior to digging.

Smell gas? Leave fast!

As always, if you smell gas, leave fast! If a rotten-egg natural gas odor is present, leave the premises immediately and call National Fuel's emergency line, 1-800-444-3130, from a different location. If you smell gas outdoors, leave the area immediately, call National Fuel’s emergency number, and provide the address nearest to the site of the odor. To learn more about natural gas safety, visit www.nationalfuel.com/utility/gas-safety/.

National Fuel Gas Distribution Corp. is the utility segment of National Fuel Gas Co., a diversified energy company that is engaged in a number of natural gas-related activities. The utility provides natural gas service to more than 740,000 customers in Western New York and Northwestern Pennsylvania. For more information, visit www.nationalfuel.com.

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