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Comfort Windows & Doors wins fifth BBB Torch Award for Ethics


Tue, May 26th 2020 10:50 am

Better Business Bureau of Upstate New York announced Comfort Windows & Doors as the winner of the 2020 Torch Award for Ethics in the large business category.

BBB’s Torch Awards for Ethics celebrates the commitment made by businesses and charities to the highest standards of leadership, character and organizational ethics. The awards show the practices that these organizations employ to generate a high level of trust among their employees, customers and their communities.

“On behalf of Better Business Bureau of Upstate New York and our independent panel of judges, we congratulate Comfort Windows & Doors on their fifth Torch Award for Ethics,” said Warren Clark, BBB president and CEO. “Comfort Windows & Doors exemplifies what BBB stands for: ethics and trustworthiness in the marketplace. While we all get used to our ‘new normal,’ consumers are looking for ethical businesses they can trust during this time, such as our Torch Award winners.”

Comfort Windows & Doors is headquartered in Central New York and has been a family-owned and operated home improvement company for over 40 years. Comfort operates four locations across upstate New York with more than 90 trucks, employing more than 300 people in Syracuse, Rochester, Albany and Buffalo. Comfort is not only a home improvement company, but is also a manufacturer. In addition to manufacturing, installing and servicing its own line of windows, Comfort offers remodeling services that include doors, siding, bathrooms, sunrooms and decks.

This is Comfort Window’s fifth Torch Award for Ethics from BBB.

The Torch Award is open to for-profit companies and businesses and also 501(c)(3) and 501(c)(6) nonprofit organizations of all sizes physically located within upstate New York. Firms need not be BBB accredited. 501(c)(3) nonprofit organizations must complete the BBB Charity Review process, and must currently meet all 20 BBB standards for charity accountability. An independent panel of judges selected the winners. The judges are community leaders, business professionals, educators and local journalists. The application period ran from Nov. 2, 2019, to Jan. 31. All applications were submitted online.

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