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AAA Western and Central New York announces Four Diamond hotel winners


Thu, Jan 31st 2019 08:00 am

Hotels nationally recognized for excellence

By AAA of Western and Central New York

AAA Western and Central New York is proud to announce its Four Diamond hotel winners! Eighteen hotels in the Western and Central New York region were awarded the prestigious distinction of Four Diamond status.

AAA Four Diamond hotels are refined and stylish, providing upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail.

A total of 1,722 hotels throughout the U.S., Canada, Mexico and the Caribbean received the Four Diamond Rating in the past 12 months, qualifying them for the 2019 Four Diamond Award list.

Collectively, Four Diamond hotels represent just 6.3 percent of the more than 27,000 AAA Approved and Diamond Rated hotels. New York state (including New York City) has 97 Four Diamond hotels, with Western and Central New York home to 18 of them.

Properties recognized in the AAA WCNY region include the following:

  • 1000 Islands Harbor Hotel
  • Aurora Inn
  • E.B. Morgan House
  • Rowland House
  • Wallcourt Hall
  • The Tower Hotel at Turning Stone Resort Casino
  • Lodge at Turning Stone Resort Casino
  • Seneca Allegany Casino & Hotel
  • Seneca Niagara Resort & Casino
  • The Mansion on Delaware Avenue
  • The Westin Buffalo
  • Marriott Syracuse Downtown
  • The Statler Hotel at Cornell University
  • Watkins Glen Harbor Hotel
  • 1795 Acorn Inn
  • Geneva-On-The-Lake
  • Mirbeau Inn & Spa
  • The Del Monte Lodge, A Renaissance Hotel & Spa

“AAA is pleased to recognize these Four Diamond hotels,” said Carol DiOrio, vice president of travel at AAA WCNY. “These establishments dedicate a significant amount of attention to detail that helps ensure a consistent and memorable guest experience. To uphold the exceptionally high standards required on a daily basis to attain this rating is an outstanding achievement.”

Four Diamond restaurants will be announced on Feb. 14. All properties will be recognized by AAA WCNY at a private reception in April.

Seneca Gaming Corp. President and CEO Holly Gagnon said, “We are honored to achieve AAA’s Four Diamond award consecutively since 2006 for Seneca Niagara and since 2009 for Seneca Allegany! It speaks to our dedicated hospitality team who work diligently each day to provide exemplary service to our guests. This is another recognition of the world-class experience we strive to provide our guests at every visit.”

The AAA Four Diamond inspector noted the following attributes for Seneca Niagara Resort & Casino: “This striking, glass high-rise offers spacious rooms with upscale décor, original artwork created by various Native American tribe members and great views from the floor-to-ceiling windows. The suites feature luxurious jetted bathtubs positioned in front of a window offering relaxing views of the surrounding area. Enjoy a huge casino, serene spa, well-equipped fitness center, large indoor pool, two hot tubs and lots of dining options. Niagara Falls State Park is just 3 blocks away.”

For Seneca Allegany Resort & Casino, the AAA Four Diamond inspector noted these property attributes: “Owned by the Seneca Nation, you'll find beautiful artwork commissioned by local and Native American artists throughout the property. Rooms are oversize with plush bedding and well-appointed bathrooms. Relax and unwind in the full-service spa or use their state-of-the-art exercise facility. Top-notch entertainment and a shuttle to nearby Ellicottville are offered every weekend. Hungry? Enjoy a meal at any of the five restaurants and lounges offering everything from coffee and doughnuts to fine dining.”

As upstate New York’s largest member services organization, AAA Western and Central New York provides more than 880,000 members with travel, insurance, financial and automotive-related services. Since its founding in 1902, AAA has been a leading advocate for the safety and security of all travelers. Visit AAA at www.AAA.com.

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