With the holiday winter storm arriving, National Grid has offered the following tips:
Electricity & Generator Safety
√ If a power outage occurs, customers can notify National Grid online to expedite restoration.
√ Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadly carbon monoxide. Before operating a generator, be sure to disconnect from National Grid’s system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger our crews and your neighbors.
√ Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642- 4272. In a medical emergency, always dial 911.
√ Keep working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices before the storm.
√ Please use caution when driving near emergency responders and crews restoring power.
√ Be sure to check on elderly family members, neighbors and others who may need assistance during an outage.
Safety Near Downed Power Lines
√ Stay away from downed power lines and wires; use caution if one is nearby, and always assume that they are carrying live electricity.
√ Never touch a person or an object that is in contact with a downed line, as electricity can pass through to you.
√ Take caution when approaching fallen trees, which could have power lines caught in them.
√ Remember that water can conduct electricity. If you see a line down in a puddle or flooded area, avoid contact with the water to prevent risk of shock.
Learn more about downed power line safety at our website.
Stay Informed and Connected
√ Customers with active electricity accounts who text REG to 64743 can have personalized alerts sent to them via text, email or phone call when we detect an outage on their properties.
√ Customers also can text OUT to 64743 to report an outage.
√ For real-time power outage information, online outage reporting, and in-depth storm safety information, visit National Grid’s Outage Central website. Customers who create an online profile also can sign up for email alerts.
√ Customers can read the latest company news, check outage status and report an outage by using the National Grid app.
√ Visit our website: www.nationalgridus.com, follow us on Twitter and friend us on Facebook.