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Home heating assistance available for eligible New Yorkers


Mon, Oct 31st 2022 11:55 am

Eligible households can receive up to $976 in heating assistance this winter

•Applications for Home Energy Assistance Program accepted Nov. 1

Gov. Kathy Hochul on Monday announced New Yorkers needing help paying their heating bills can begin applying for home heating assistance on Tuesday, Nov. 1. 

The Home Energy Assistance Program, also known as HEAP, can provide up to $976 this winter to help low- and middle-income households and senior citizens keep their homes warm and help defray high energy costs.

"We remain committed to ensuring our most vulnerable New Yorkers have access to assistance and programs that will help address rising costs for heating their homes this winter," Hochul said. "The Home Energy Assistance Program is a vital lifeline for countless New York families, and I encourage all who are eligible to apply for these benefits, which will provide much-needed financial relief."

The program, overseen by the Office of Temporary and Disability Assistance, is federally funded. Eligible households can receive one regular benefit per season, and could also be eligible for an emergency benefit if they are in danger of running out of heating fuel or having their utility service shut off. Applications for emergency benefits will be accepted beginning Jan. 3, 2023.

Eligible homeowners and renters may receive up to $976 in heating assistance, depending on their income, household size, how they heat their home, and if the household contains a vulnerable member. A family of four may have a maximum gross monthly income of $5,485, or an annual gross income of $65,829, and still qualify for benefits.

The value of the regular HEAP benefits has been increased due to the higher heating costs forecast for this winter. The benefit was increased 33% for households that heat with oil, kerosene or propane; 21% for households that heat with wood, wood pellets, coal or corn; and 14% for households that heat with electricity or natural gas.

Applications for assistance are accepted at local departments of social services in person, or by telephone, with funding provided on a first-come, first-served basis. Residents outside of New York City may also apply online for regular heating assistance benefits. New York City residents may download an application and obtain program information here.

New York State OTDA Commissioner Daniel W. Tietz said, "Higher heating costs this winter will threaten household budgets throughout New York. The Home Energy Assistance Program provides vital relief, especially for low-income working families, as well as senior citizens on a fixed income. I encourage anyone in need of this assistance to apply before the coldest weather sets in."

Hochul’s team said, “Nearly 1.7 million HEAP benefits were issued last winter, the highest in at least the past five years. Similar demand for assistance is expected again this winter.”

New Yorkers who receive HEAP assistance this season and continue to fall behind on their utility bills or are running short on heating fuel may also qualify for a one-time emergency HEAP benefit. Applications for emergency benefits will be accepted starting Jan. 3.

Help is also now available to assist eligible homeowners if their primary heating equipment is unsafe, or not operating, and their furnace or boiler must be repaired or replaced. Benefit amounts through the HEAP heating equipment repair and replacement program are based on the actual cost incurred to repair or replace the essential heating equipment – up to $4,000 for a repair, and $8,000 for a replacement. The maximum amounts were also increased from last year, due to higher costs of labor and materials.

Eligible homeowners can also now apply for a HEAP heating equipment clean and tune benefit to keep their home's primary heating source working at peak efficiency. Applicants for these benefits can contact their local department of social services for more information.

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