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BBB, Toronto Blue Jays, Buffalo Bisons & Erie County District Attorney's office warn of possible ticket scams ahead of sales


Fri, May 14th 2021 07:30 am

Because of New York state capacity restrictions, there are a limited number of tickets

By the Better Business Bureau of Upstate New York

The Toronto Blue Jays are headed to Buffalo to play regular-season home games at Sahlen Field, home of the Buffalo Bisons. Unlike last year, fans will be allowed to attend, but capacity is limited because of New York state restrictions.

While tickets go on sale to certain groups beginning May 18, that has not stopped sellers on the online secondary markets from already selling tickets for the June home games.

“We see ticket scams pop up every time there is a major event in upstate New York,” said Warren Clark, president and CEO of Better Business Bureau of Upstate New York. “We welcome the Blue Jays to Buffalo, and we want to make sure fans are going to legitimate sources to buy their tickets. If they come across any scams, please report them to BBB.org/scamtracker and the District Attorney’s Office.”

District Attorney John Flynn said, “I am excited that we can attend in-person sporting events with the Blue Jays returning to Buffalo, but I also want to encourage baseball fans to check to make sure that they are purchasing tickets from the reputable online distributors.”

Better Business Bureau of Upstate New York warns people to be on the lookout for ticket scams ahead of Toronto Blue Jays home games at Buffalo’s Sahlen Field. BBB asks fans to remember the following:

•From the Blue Jays: Blue Jays tickets will be officially sold through bluejays.com/tickets, while StubHub.com is the official secondary market partner of the Blue Jays and Major League Baseball. Purchases made through any channel other than the Blue Jays (bluejays.com/tickets or via phone at 888-654-6529) or StubHub.com cannot be verified as official tickets.

Tickets will be delivered digitally, and only mobile tickets via the MLB Ballpark app are valid for entry. Paper or PDF tickets are not accepted.

Tickets can and should be transferred to each guest within the purchaser’s seating group, but must be sent by the ticket purchaser. Each fan must present their own personal digital game ticket.

•There is no waiting list for tickets. All tickets must be purchased at bluejays.com/tickets or StubHub.com. The Buffalo Bisons/Sahlen Field box office is not open for ticket sales.

For the first eight games at Sahlen Field, fans will have the option to purchase seats in either a fully vaccinated section (100% capacity seated directly beside another party; proof of full vaccination received 14 days prior to the game is required) or in physically distanced sections (pods of up to four seats spaced a minimum of 6 feet apart).

The Blue Jays will not be able to assist fans with tickets not purchased from the club directly or through StubHub.

BBB warns fans to use caution with the secondary market. Several other secondary market sites allow speculative posting of tickets before a seller has acquired them, which can lead to someone buying tickets that the seller may not be able to deliver.

Please report any scams to BBB’s Scam Tracker at BBB.org/ScamTracker, even if you didn't lose money. BBB's Scam Tracker helps us to warn the public of trending scams in their areas. 

Learn more on how to avoid ticket scams for big-name events.

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