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New York State Tax Department offers free filing software and assistance
Submitted by The New York State Department of Taxation and Finance
The New York State Department of Taxation and Finance on Monday reminded taxpayers who have yet to file their tax returns that the deadline to do so is Monday, May 17. To date, the department has processed more than 9 million returns and issued 4.7 million refunds. Eligible taxpayers who still need to prepare and submit their returns can do so for free at www.tax.ny.gov.
“The extended tax filing deadline – May 17 – is fast approaching,” said Acting Commissioner of Taxation and Finance Amanda Hiller. “Our website offers a range of resources to guide you through the filing process and help ensure you submit an accurate and on-time return.”
File Your Tax Returns for Free
Free File software is available at the Tax Department website, www.tax.ny.gov. Taxpayers with income of $72,000 or less in 2020 can electronically complete and submit their federal and New York state income tax returns online at no cost.
More than 192,000 New York taxpayers have used our Free File software so far this year. To be directed to the free filing options, simply click Free File your income tax return on the Tax Department’s website. It’s easy, fast, and secure.
To ensure you're not charged a fee, you must go to the Tax Department’s website to complete your return. You’ll save on preparation fees, prevent costly errors, and ensure that you receive any refund you’re owed in the most efficient way possible.
If you need filing assistance, free help is available. If your federal adjusted gross income in 2020 was $72,000 or less, Tax Department representatives can guide you through the free tax preparation software to help you electronically prepare and file your 2020 federal and state income tax returns at no cost.
To register, see Register for a virtual FSA session.
Receive Your Refund Faster
You can receive the refunds you’re owed up to two weeks sooner by e-filing your return and choosing direct deposit.
E-filing is safer, faster and more efficient than sending paper returns through the mail. And you’ll receive your refund faster if it’s directly deposited into your bank account rather than mailed as a paper check.
To use direct deposit, simply check direct deposit on your tax return, then enter your bank’s nine-digit routing number and your account number. For checking accounts, this information is available on your checks; for savings accounts, contact your bank.
Check Your Refund Status
Taxpayers can also quickly view the status of their New York state tax refund anytime by using the Check your Refund application on the Tax Department website: www.tax.ny.gov. It’s the fastest and most convenient way to know when to expect your refund. It’s updated daily and provides the same information available to our phone representatives – only without the wait!
You can also find out when your refund will be issued by signing up for Tax Department email alerts. Visit the Tax Department homepage at www.tax.ny.gov and select subscribe under the “Connect With Us” heading at the bottom of the page.
Get Your Questions Answered
Tax Department representatives are available from 8:30 a.m. to 4:30 p.m. ET at 518-457-5181 on weekdays. Additionally, representatives will be available until 7:30 p.m. on the filing deadline Monday, May 17, to answer last minute questions.
Before you call, however, consider that the most efficient way to obtain tax filing guidance and information, including answers to common questions, is to visit the Tax Department’s website, www.tax.ny.gov. Our Filing season resource center is a good place to start.