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Metro Creative Connection

CAO providing immediate utility relief services, winter items for families in need

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Thu, Mar 11th 2021 09:55 am

The Community Action Organization of Western New York is offering immediate help to families affected by the COVID-19 pandemic through two programs.

CAO’s emergency and family services department has coats, hats and gloves available now, while supplies last. Beginning March 15, CAO welcomes families and individuals who have been directly impacted by the pandemic to apply for the CAO shutoff prevention program.

Families in need of winter coats may apply by phone by calling CAO’s emergency and family services division at 716-881-5150, ext. 4349, from 9 a.m. to 5 p.m. weekdays (See flyer.)

To prove eligibility, individuals must provide photo identification, proof of income for the past 30 days, proof of address, proof of a COVID-19-related hardship, and coat sizes. Income eligibility is at or below 200% of the federal poverty level.

CAO encourages those in need of utility relief to call 716-881-5150, ext. 4371, to apply from 9 a.m. to 1 p.m. weekdays. This effort aims to help households avoid utility shutoffs. Those eligible may receive up to $200 toward a past-due gas, electric or water bill. (See flyer.)

To prove eligibility, individuals must provide photo identification, proof of income for the past 30 days, proof of address, proof of a COVID-19-related hardship, and a past-due utility bill in the name of the applicant. Income eligibility is at or below 200% of the federal poverty level.

CAO has provided coronavirus relief services during the pandemic. Learn more at COVID-19 Assistance – Community Action Organization of WNY (caowny.org).

The Community Action Organization of WNY was incorporated in 1965 and operates antipoverty programs in Erie and Niagara counties. Annually, CAO serves more than 50,000 families and individuals in Western New York through various programs and services. Visit caowny.org for more information.

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