Daybreak at Heart, Love & Soul has opened for services to the community, including case management, acute nursing care and health care coordination, showers and laundry for those experiencing homelessness, housing linkage and referral, homeless street outreach, and connection and referral to partner agencies.
Services are available from 9 a.m. to 3 p.m. weekdays. Walk-ins are welcomed, but making an appointments by phone at 716-282-5687 is encouraged.
Daybreak, a one-stop center for health and social services, was conceived by a taskforce of providers from the Niagara County Coalition for Services to the Homeless. Beginning in 2011, discussions revolved around barriers to services and gaps in service coordination that adversely impacted clients. The taskforce determined a one-stop center would reduce barriers to access and improve the circle of care around clients facing multiple challenges.
"With the opening of Daybreak, Niagara Falls residents will have better access to the services they need to address the challenges of poverty and social injustice. The beautiful new center connected to our main building truly reflects the dignity of our guests, who may find services all in a single location,” said Mark Baetzhold, executive director of Heart, Love & Soul. "This new program that was collaboratively envisioned brings the resources of Heart & Soul and 30 partner agencies together in this innovative space. Guests can access the services they need, and provider agencies involved in people's care can work better together for their benefit and success.”
Daybreak is located at the Sr. Beth Brosmer Center, 924 Niagara Ave., Niagara Falls.
Founded in 1983, Heart, Love & Soul is a food pantry, dining room and social care provider located in the north end of Niagara Falls. With a mission to nourish all in need – body, mind and soul – the organization provides daily hot meals, groceries, health care coordination, case management, and housing and outreach services. Now, Daybreak offers a single point of access for housing, health and wellness, behavioral health, employment, education, legal and other services.