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Niagara County Department of Health, 211 partner to ensure access to COVID-19 POD preregistration

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Thu, Jan 14th 2021 12:35 pm

The Niagara County Department of Health and 211 Western New York have established a formal partnership to ensure access to county point of dispensing COVID-19 preregistration access for those within limited or no access to the internet.

“While our point-of-dispensing (POD) operations remain preregistration only, it is important that we partner with agencies such as 211 to ensure those with limited or no access to the internet are able to preregister for COVID-19 vaccine if eligible,” stated Elise Pignatora, director of public health planning and emergency preparedness.

“This partnership will additionally help those 65 and older who are now eligible for vaccine but are encountering difficulty in registering for an appointment at one of our PODs,” Public Health Director Daniel J. Stapleton noted.

211 WNY is a communications platform that serves as a single access point for individuals seeking information and services.

“211 is proud to partner with the Niagara County Department of Health, supporting registrations for the county’s PODs by phone 8 a.m.-8 p.m., seven days a week. Since COVID-19 hit WNY, 211 has experienced a surge in requests for assistance from families and individuals struggling to meet basic needs including food, PPE, housing and rent assistance, and mental health services; helping with vaccination registration is a natural fit,” said Kelly Dodd, director of contact center services.

For more information regarding the Niagara County point-of-dispensing operations, to include eligibility and registration, visit: https://www.niagaracounty.com/health/Services/Public-Health-Preparedness/2019-Novel-Coronavirus-COVID-19/COVID-19-Vaccination. For those who are unable to access registration via the internet, call 211 for registration support.

211WNY is available 24/7 by dialing 211 or 888-696-9211. Visit www.211wny.org for information on services available in the community or more information.

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