The City of Niagara Falls issued a statement Tuesday regarding difficulty with water bill payments:
“ATTENTION ALL CITY RESIDENTS:
“AVOID ANY DIFFICULTIES WITH YOUR WATER BILL PAYMENT
“If you have paid your water bill in December 2020, the City of Niagara Falls is ADVISING that you contact the Niagara Falls Water Board at 716-283-9770 to ensure that the Water Board has recorded your payment. Due to technical difficulties at the Water Board, payments made at City Hall cannot be electronically transmitted to the Water Board at this time. Unfortunately, the Water Board has not advised City government as to when their technical difficulties will be corrected.
“While this is a Water Board matter, City government wants to alert residents and advise that you contact the Niagara Falls Water Board at 716-283-9770 to confirm that the Water Board has recorded your payment. All payments made to City Hall have been physically delivered to the Water Board to provide them with all of the current information.”