Among the growing number of employees at the Island Ship Center on Whitehaven Road (14 workers now), is a familiar face.
Theresa Covatto is back as the manager/graphic designer for the company, Island Ship Center co-owner Fahim Mojawalla reports.
The workforce is increasing as the number of printing services the Spa of Shipping offers grows.
“We have graphic design services for all this printing, like all the postcards, business cards, business forms, all of the posters, and all this stuff,” Mojawalla said. “So now we have graphic design services in-house from a professional graphic designer.”
Mojawalla said additional services (over 60) help the company overcome the COVID-19 wave.
“It was the whole strategy that I was talking about: diversify or die,” he said. “I was teaching those classes two years ago. Four years ago, I started with this mission of teaching social media to my industry, and now the stores that got it were able to ride the wave. It’s not just because we’re a border town that this happens. It’s all the other stores that were able to diversify, this happens.”
The pandemic did force the Island Ship Center to postpone its annual Celebration of Gratitude, an event with the seniors at the Golden Age Center that would have taken place this week.
“I was really sad about that,” Mojawalla said. The event was part of the business plan of “touching the soul,” he said, “when you try to lead with empathy and collaboration and raise the bar from mediocrity to excellence. Push the bar from mediocrity to excellence, and see what happens. And every one of my team gets trained to do that.”
“We’ve got an amazing, amazing team. We love our team.”