Niagara Clerk Joseph A. Jastrzemski on Thursday announced the Niagara County Department of Motor Vehicles offices in North Tonawanda and Lockport will be open for in-person transactions for Niagara County residents only beginning Monday, June 22. In-person transactions are by appointment only. Residents can begin scheduling their appointments as of 9 a.m. Friday.
“We know there is a lot of pent-up demand for DMV services, so we are anxious to not only reopen, but do so in a way that ensures the safety of our customers and our staff,” Jastrzemski said. “We believe this plan will accomplish that.”
Jastrzemski said appointments can be made online at www.niagaracounty.com/Departments/Motor-Vehicles-Department. For those without internet access, appointments may be made by calling 716-439-7350 for the Lockport DMV, or 716-743-4599 for the North Tonawanda DMV.
The Niagara Falls DMV location will be utilized as a Class D and Class M permit testing site only, and the only DMV location doing Class D and Class M permitting. No other transactions are being conducted at the Niagara Falls location. All appointments for Class D and Class M permits must me made online.
All other transaction types, including CDL permit tests, will be conducted at both the Lockport and North Tonawanda DMV locations. CDL permit tests must be scheduled online.
All customers must adhere to the following guidelines:
√ All customers entering a Niagara County DMV must wear a face covering.
√ Only customers with an appointment are permitted to enter.
√ Customers with an appointment should not arrive earlier than 10 minutes before their appointed time.
√ Once inside, customers should proceed to the “socially distanced” markings on the floor.
√ Customers must bring their own pen.
“We very much appreciate the public’s patience through all of this and are doing are best to meet their needs in a responsible manner,” Jastrzemski said. “And I want to remind people and emphasize that we will continue to have drop boxes at all three locations for those who would prefer to process transactions that way. It has worked really well through the pandemic and is quick and efficient. Instructions for using the drop boxes can be found on our website.”