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Niagara County announces new web portal for civil service exam applications

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Thu, Mar 21st 2019 12:25 pm

Niagara County announced it has implemented a new, web-based civil service examination application process. The new portal allows prospective employees to fill out civil service examination applications via the internet. The site replaces the hardcopy paper applications used in the past.

“We are excited to bring this process into the 21st century,” Niagara County Legislator Randy Bradt said. “This will cut down on paper handling, filing, postage, storage space, etc. The process will be streamlined for everyone involved.”

“Once a prospective employee creates their initial ‘master record,’ each future application will take only two to three minutes,” said Peter Lopes, director of human resources. “In our old system, each exam required another complete paper application. It was time-consuming and repetitive for the applicant, plus a mountain of paper for the department. Now, applications flow electronically, responses are generated via email in minutes as opposed to days, and all the filing is done automatically. This system is a big win for everyone.”

Personnel specialist Shelley Pfeil noted, “Another key feature for our candidates is the ability to set up email notifications of exams as they are posted. Once a candidate sets this function up, they won’t miss any opportunities.”

Candidates can fill in their applications from their home or at one of the several public access sites around Niagara County.

“Each of the NIOGA libraries have volunteered to allow candidates to use their public access computers for those who don’t have access to a computer,” Personnel Officer Malcolm Needler said. “It’s another example of the libraries truly serving their communities.”

The public can also use computers at Niagara County Employment and Training in the Trott Access Center or at either of the Department of Labor sites (Niagara Falls and Lockport).

The new portal can be accessed from the Niagara County website, using the “Current Exams” option of the employment tab. For more information, call Niagara County Civil Service at 716-438-4071.

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