The Niagara Falls Community Development Department is competing for a grant to fund a citywide 311 system and is are asking residents for input. 311 is a nonemergency phone number that people can call in many cities to find information about services, make complaints, or report problems.
“We think that such a system in Niagara Falls would both improve citizen service and overall efficiency.
“A grant-funded 311 system would change and improve the way the City of Niagara Falls does business and serves residents," said Seth Piccirillo, director of Niagara Falls Community Development. "It is essential for our citizens to help plan this system, and we hope the public will join us at our meetings, as always."
NFCD is kicking off the public participation portion of the process with two public meetings on Monday, Feb. 11. Two sessions are scheduled, so as to accommodate work schedules. For more information, contact Piccirillo at [email protected].