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Sheraton At The Falls earns TripAdvisor Certificate of Excellence for 3rd year in a row


Thu, Jul 27th 2017 09:00 am
Sheraton At The Falls has announced it received a TripAdvisor Certificate of Excellence. Now in its seventh year, the achievement celebrates hospitality businesses that have earned top traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience. 
"Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Sheraton At The Falls, and we'd like to thank all of our past guests who took the time to complete a review on TripAdvisor," said Geoffrey Reeds, vice president of sales and marketing at Sheraton At The Falls. "There is no greater seal of approval than being recognized by one's guests. With the TripAdvisor Certificate of Excellence based on guest reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence. Our company's vision of warming the hearts of every person we touch is most definitely reflected in this award."
"TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers," said Heather Leisman, vice president of industry marketing, TripAdvisor. "This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the right property at the right price."
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews, and must have been listed on TripAdvisor for at least 12 months.
Sheraton At The Falls is located in the heart of the downtown Niagara Falls tourist district. It sits directly across from and is conveniently connected to Seneca Niagara Hotel & Casino, and adjacent to The Conference & Event Center Niagara Falls. A contemporary, AAA/CAA rated 3.5-Diamond hotel, it offers 392 well-appointed guestrooms and suites, in addition to amenities and guest services.
The Sheraton At The Falls team takes pride in being ranked in the top 50 of all of Sheraton's 200 North American properties in guest satisfaction. With a strong focus on meetings and conventions, Sheraton At The Falls is also ranked in the top 10 of all North American Sheratons in the overall satisfaction of event planners.
American Niagara Hospitality owns and operates the Sheraton At The Falls, Days Inn At The Falls, Rainforest Cafe, TGI Fridays, Niagara American Grill, Starbucks Café, HydroSpa, Sweet Treats Shop and At The Falls Arcade.

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