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2 more Niagara Falls Memorial primary care offices earn national recognition for patient-centered care

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Thu, Dec 22nd 2016 07:30 pm

NCQA patient-centered medical home standards emphasize enhanced care through patient-clinician partnership

The National Committee for Quality Assurance announced two more primary care medical offices operated by Niagara Falls Memorial Medical Center have received NCQA Patient-Centered Medical Home Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.
The offices are at:

•Primary Care at The Niagara Wellness Connection Center, 621 10th St., Niagara Falls

•Lewiston Primary Care Center, 4600 Military Road, Niagara Falls

This brings to six the number of offices operated by Memorial that have earned this designation. Recognition was previously granted to:

•Niagara Falls Memorial Primary Care Center, 533 10th St., Niagara Falls

•Grand Island Family Practice, 2608 Grand Island Blvd., Grand Island

•River Road Primary Care, 624 River Road, North Tonawanda

•Summit Family Health Center, 6934 Williams Road, Wheatfield

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients' experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians instead of approaching care as the sum of episodic office visits. Each patient's care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

"NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients," said NCQA President Margaret E. O'Kane. "Recognition shows that these four primary care offices have the tools, systems and resources to provide their patients with the right care, at the right time."

"We are grateful to doctors Rajinder Bajwa and Stephen Uslinov, Physician Assistant Colin Tedesco and Nurse Practitioner Cristina Virtuoso for their dedication and diligent efforts in earning this designation," said Memorial Vice President Sanjay Chadha.

To earn recognition, which is valid for three years, the offices demonstrated the ability to meet the program's key elements, embodying characteristics of the medical home. NCQA standards align with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

To find clinicians and their practices with NCQA PCMH recognition, visit http://recognition.ncqa.org.

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