Buffalo VA regional office back to 100% capacity

VA benefits counseling available across Western New York to include Fort Drum

The Department of Veterans Affairs Buffalo Regional Office is encouraging the public to take advantage of all opportunities to speak with a veterans benefits administration counselor either over the phone or in person.

COVID-19 guidelines are being followed to include wearing masks, sanitizing surfaces and the use of Plexiglas shields. In-person and virtual appointments can be scheduled at one’s convenience.

The following locations are open to the public:

•Buffalo Regional Office

Public Contact Center, 6th Floor, 130 S. Elmwood Ave.

Hours of operation: 8 a.m. to 4 p.m.

•Fort Drum Soldier Readiness Unit Battalion

11047 Mt. Belvedere Blvd., Fort Drum

Hours of operation: 9 a.m. to 3:30 p.m.

For general VA benefits inquiries, call 716-857-3327.

To schedule an appointment with the public contact team, call 716-857-3062.

For questions concerning veteran readiness and employment, or to schedule an appointment with a counselor, call 716-857-3372.

For more information about VA benefits and eligibility or how to file a claim, veterans and survivors can visit VA.gov or call toll-free at 800-827-1000.