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4 Niagara Falls Memorial primary care offices earn national recognition for patient-centered care

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Mon, Nov 28th 2016 11:20 am

NCQA Patient-Centered Medical Home standards emphasize enhanced care through patient-clinician partnership

The National Committee for Quality Assurance has announced four primary care medical offices operated by Niagara Falls Memorial Medical Center have received NCQA Patient-Centered Medical Home recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships. The locations are:

•Niagara Falls Memorial Primary Care Center, 533 10th St., Niagara Falls

•Grand Island Family Practice, 2608 Grand Island Blvd., Grand Island

•River Road Primary Care, 624 River Road, North Tonawanda

•Summit Family Health Center, 6934 Williams Road, Wheatfield

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients' experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians instead of approaching care as the sum of episodic office visits. Each patient's care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

"NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients," said NCQA President Margaret E. O'Kane. "Recognition shows that these four primary care offices have the tools, systems and resources to provide their patients with the right care, at the right time."

"The providers in the offices being recognized are very dedicated to meeting these standards," said Memorial Vice President Sanjay Chadha. "We are grateful to doctors Nitin Arora, Jeffrey Burnett, Richard Castaldo, Amarpreet Grewal Bath, Simmanjeet Mangat, Sathia Nathan, Willard Ruth and Rosalind Sulaiman, physician assistant Colin Tedesco and nurse practitioners Annmarie Lally, Kathleen Ventry and Cristina Virtuoso for their commitment and hard work."

To earn recognition, which is valid for three years, the offices demonstrated the ability to meet the program's key elements, embodying characteristics of the medical home. NCQA standards align with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

To find clinicians and their practices with NCQA PCMH Recognition, visit http://recognition.ncqa.org.

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in health care. NCQA's website (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.

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