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Schneiderman and RadioShack settle dispute over unredeemed gift cards


Thu, Aug 27th 2015 12:20 pm

Agreement requires RadioShack to refund full value of unredeemed gift cards purchased by consumers

Attorney General Eric T. Schneiderman announced his office has reached a settlement in principle with RadioShack that will pay holders of unredeemed gift cards that were purchased by consumers at 100 percent of the value of their cards. The agreement applies to gift cards purchased from RadioShack or other merchants who sold RadioShack gift cards and applies to consumers nationwide. The settlement does not impose a minimum dollar threshold for consumer claims and is supported by the attorneys general of Texas, Pennsylvania, Oregon, Tennessee and New Hampshire.

"Businesses must honor their commitments to consumers, and that includes consumers who have purchased gift cards," Schneiderman said. "We will ensure that debts owed to consumers across New York and across the country are a top priority in RadioShack's bankruptcy proceedings."

If the settlement is approved by the Bankruptcy Court, consumers will have 12 months after RadioShack's plan of liquidation becomes effective to file a simplified proof of claim form that will be available online or by mail. An independent professional claims agent company approved by and reporting to the Bankruptcy Court will review and process the claims. The exact notice procedures are still being negotiated by the parties.

An escrow account with $500,000 will be established so that the first half million dollars' worth of qualifying unredeemed gift card claims will be paid promptly and will not be delayed in the bankruptcy process. In the event that qualifying gift card claims exceed that amount, additional funds will be provided.

Gift cards that were issued as promotional giveaways, offered for store credit on returns, or otherwise not paid for by any consumer may not receive priority status under the agreement.

This case is being handled by Deputy Bureau Chief Clark Russell and Bureau Chief Kathleen McGee of the Internet bureau and Executive Deputy Attorney General for Economic Justice Karla Sanchez.

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